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GET
Retrieve custom preset filter

Authorizations

X-Initdesk-Token
string
header
required

Path Parameters

id
string
required
organization_id
string
required
Pattern: ^[-a-zA-Z0-9_]+$

Response

200 - application/json

Serializer for creating and updating custom preset filters.

id
string<uuid>
required
read-only
name
string
required
Maximum string length: 255
criteria
object
required

Structured ticket search criteria for custom preset filters.

created_by
object
required

Read-only creator summary for custom preset filter responses.

created_at
string<date-time>
required
read-only
updated_at
string<date-time>
required
read-only
visibility
enum<string>
  • personal - Personal
  • organization_shared - Organization shared
Available options:
personal,
organization_shared