Retrieve organization
Retrieve an organization by its internal ID or public_id.
Authorizations
Path Parameters
^[-a-zA-Z0-9_]+$Response
32255Default inbox email address. Prefer inbox channel_connections (type=email).external_identifier for multi-channel setups.
Read-only subscription payload for organization and billing endpoints.
x >= -1x >= -12003232Beta feature. Contact support@initdesk.com if you want to try it.
When a ticket arrives, automatically tags every ticket (except spam).
When enabled, inbound email is routed using To/Cc headers, deduplicated across inboxes, and external recipients are stored for agent replies.
Allow customers to sign in to the help center with email OTP and manage their own tickets.
How new ticket public IDs are generated: auto_numeric (1, 2, 3…), random_numeric (8-digit), or alphanumeric (6 chars).
auto_numeric- Auto numericrandom_numeric- Random numericalphanumeric- Alphanumeric
auto_numeric, random_numeric, alphanumeric