Retrieve ticket

curl --request GET \
  --url https://api.initdesk.com/organizations/{organization_id}/tickets/{ticket_id}/ \
  --header 'X-Initdesk-Token: <api-key>'

import requests

url = "https://api.initdesk.com/organizations/{organization_id}/tickets/{ticket_id}/"

headers = {"X-Initdesk-Token": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {'X-Initdesk-Token': '<api-key>'}};

fetch('https://api.initdesk.com/organizations/{organization_id}/tickets/{ticket_id}/', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.initdesk.com/organizations/{organization_id}/tickets/{ticket_id}/",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "X-Initdesk-Token: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.initdesk.com/organizations/{organization_id}/tickets/{ticket_id}/"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("X-Initdesk-Token", "<api-key>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.initdesk.com/organizations/{organization_id}/tickets/{ticket_id}/")
  .header("X-Initdesk-Token", "<api-key>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.initdesk.com/organizations/{organization_id}/tickets/{ticket_id}/")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["X-Initdesk-Token"] = '<api-key>'

response = http.request(request)
puts response.read_body

{
  "id": 123,
  "inbox": {
    "id": 123,
    "name": "<string>",
    "email_prefix": "<string>",
    "customer_interaction_style": "helpdesk"
  },
  "channel": {
    "type": "<string>",
    "connection_id": 123
  },
  "customer": {
    "id": 123,
    "name": "<string>",
    "email": "jsmith@example.com",
    "is_spam": true
  },
  "assignee": {
    "id": 123,
    "email": "jsmith@example.com",
    "name": "<string>"
  },
  "public_id": "<string>",
  "subject": "<string>",
  "summary": "<string>",
  "customer_visible_reply_count": 123,
  "status": "created",
  "classification": "",
  "waiting_on": "",
  "created_at": "2023-11-07T05:31:56Z",
  "updated_at": "2023-11-07T05:31:56Z",
  "csat_response": {
    "rating": 123,
    "comment": "<string>"
  },
  "attachments": [
    {
      "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "name": "<string>",
      "size": 123,
      "download_url": "<string>"
    }
  ],
  "origin": "email",
  "has_attachments": true,
  "created_by": {
    "role": "<string>",
    "user": {
      "id": 123,
      "email": "jsmith@example.com",
      "name": "<string>"
    }
  },
  "external_recipient_emails": "<unknown>",
  "bcc_recipient_emails": "<unknown>",
  "from_email": "jsmith@example.com",
  "from_name": "<string>",
  "snoozed_until": "2023-11-07T05:31:56Z",
  "snoozed_by": {
    "id": 123,
    "email": "jsmith@example.com",
    "name": "<string>"
  },
  "last_snooze_ended_at": "2023-11-07T05:31:56Z",
  "last_unsnooze_reason": "timer",
  "merged_into": {
    "id": 123,
    "public_id": "<string>",
    "subject": "<string>"
  },
  "merged_at": "2023-11-07T05:31:56Z",
  "merged_by": {
    "id": 123,
    "email": "jsmith@example.com",
    "name": "<string>"
  },
  "description": "<string>",
  "description_html": "<string>",
  "sentiment_analysis_class": "positive",
  "tags": [
    {
      "id": 123,
      "name": "<string>",
      "color": "<string>"
    }
  ],
  "language": "<string>",
  "is_spam": true
}